DeskMate — Virtual PA & Remote Admin Support
DeskMate provides virtual PA and remote admin support for UK businesses and professionals. Calls answered in your business name, emails monitored, diary managed and admin handled — from £79/month. No full-time hire, no PAYE, no office space. DeskMate is operated by UUK Group.
What DeskMate Handles
- Call answering in your business name — calls answered professionally, messages relayed immediately
- Diary and calendar management — scheduling, rescheduling, appointment booking and reminders
- Email monitoring and response — inboxes monitored, routine emails handled, urgent items escalated
- Travel and meeting booking — hotels, trains, meeting rooms, restaurants
- Data entry and admin tasks — CRM updates, spreadsheet maintenance, form completion
- Document preparation and formatting — letters, reports, proposals, presentations
- Customer enquiry management — first-line customer contact handled to your brief
Plans & Pricing
DeskMate plans start from £79/month for part-time VA support, rising to £199/month for full business day coverage. All plans include a dedicated named VA, onboarding call and a 30-day trial period. No long-term contract required.
Who DeskMate Is For
DeskMate is for sole traders, consultants, small business owners and professionals who are losing productive time to admin — calls to return, emails to respond to, diaries to manage. DeskMate handles the admin layer so you can focus on the work that grows your business.
Frequently Asked Questions
- What is DeskMate?
- DeskMate is a virtual PA and remote admin support service for UK businesses and professionals. It provides a dedicated named virtual assistant to handle calls, emails, diary management, admin tasks and document preparation — from £79/month, with no need to hire a full-time employee.
- How much does DeskMate cost?
- DeskMate plans start from £79/month for part-time support and £199/month for full business day coverage. All plans include a dedicated named VA, onboarding and a 30-day trial period. There is no long-term contract requirement.
- Will DeskMate answer my business phone calls?
- Yes. DeskMate answers calls in your business name, takes messages and relays them to you immediately. Calls can be forwarded to your DeskMate VA during business hours or overflow periods.
- Is DeskMate a real person or an automated service?
- DeskMate provides a real, dedicated named virtual assistant — not a chatbot or automated response system. Your VA handles calls, emails and tasks personally, to your brief and in your business's voice.
- Can DeskMate help with customer enquiries?
- Yes. DeskMate can handle first-line customer enquiries by email and phone — responding to routine questions, taking booking requests and escalating complex issues to you directly. Your VA is briefed on your business so they can respond professionally on your behalf.