Tenderly — Personal Home Care Services UK
Tenderly provides compassionate personal home care services across the UK — from daily living support to specialist dementia care and live-in care. Professional, kind and always person-centred. All Tenderly carers are trained, DBS-checked and directly employed. Tenderly is operated by UUK Group.
Care Services
- Personal care — washing, bathing, dressing, continence care and medication support
- Companionship and social support — conversation, outings, appointments and meaningful activity
- Domestic help and light housekeeping — cleaning, laundry, shopping and errands
- Meal preparation — nutritious meals cooked at home to dietary preferences and requirements
- Specialist dementia care — tailored support for people living with Alzheimer's and other forms of dementia
- Disability support — practical assistance for people living with physical or learning disabilities
- Live-in care — 24-hour care in the home as an alternative to residential care
- Respite care — short-term care to give family carers a break
How Tenderly Works
Every Tenderly care package starts with a free home assessment — a trained care coordinator visits to understand the person's needs, preferences and routines. A personalised care plan is then agreed with the individual and their family. All carers are matched to the client and introduced before care begins.
Frequently Asked Questions
- What is Tenderly?
- Tenderly is a personal home care service for UK adults, operated by UUK Group. It provides personal care, companionship, domestic support, specialist dementia care, disability support, live-in care and respite care — all delivered by trained, DBS-checked, directly employed carers in the client's own home.
- Is Tenderly home care regulated?
- Yes. Tenderly operates in accordance with the Care Quality Commission (CQC) framework for domiciliary care in England. All carers are DBS-checked, trained to Care Certificate standards and directly employed by Tenderly — not agency workers.
- Does Tenderly provide live-in care?
- Yes. Tenderly provides live-in care — where a full-time carer lives in the client's home and provides 24-hour support. This is an alternative to residential or nursing home care that allows the client to remain in their own home, with familiar surroundings and a consistent carer.
- How does Tenderly match carers to clients?
- After a free home assessment, Tenderly matches clients with carers based on care needs, personality, interests and location. Clients meet their carer before care begins. Tenderly aims to maintain continuity — the same carer or small team for each client wherever possible.
- Does Tenderly provide specialist dementia care at home?
- Yes. Tenderly carers receive specialist dementia care training and are experienced in supporting people living with Alzheimer's and other forms of dementia. Care plans for dementia clients are developed with the family and reviewed regularly as needs change.